: Upgrades or replacements, like the Gemini or Genie HD DVR, can be requested by checking eligibility via an online account or calling support.
Before purchasing from a third party, consider these factors: Find a DIRECTV Retailer in your Area where can i buy directv equipment
The most reliable way to get equipment is directly through DIRECTV. : Upgrades or replacements, like the Gemini or
: Authorized retailers in a given area handle both sales and professional installation. Third-Party Retailers & Online Marketplaces : Upgrades or replacements
Individual components are available through authorized third-party dealers and major marketplaces.