Tagged ★

: Includes a Tags report within its Rank Tracker to analyze groups of keywords as a single "topic cluster".

: Offers a Topics report with "Trending Topics" and "Detailed View" sections. Tagged

: In marketing, you can filter revenue and lead data by the page topic or tag the user first interacted with to see which content drives the most value. How to Use These Reports Effectively : Includes a Tags report within its Rank

: While you can tag records with "Topics" or "Tags," native Salesforce reports traditionally do not support reporting on these specific fields easily; custom junction objects or third-party apps are often recommended for robust reporting. Topic Networks. Topic Tagging of - Trailhead - Salesforce How to Use These Reports Effectively : While

: Use "Detailed View" sections to compare the performance of different keyword tags or customer interest categories against each other or against competitors.

A (or Tagged report) is a data visualization tool used primarily in customer service and marketing to track the volume and trends of specific conversation themes. By tagging interactions with relevant "Topics," businesses can identify the primary reasons customers reach out and uncover recurring pain points. Key Benefits of a Topics Report