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If your computer is not recognizing the drive, use these official methods rather than third-party driver sites:
While basic drivers are built into Windows, you may need official Western Digital software for advanced features: Western Digital Product Software Downloads
Expand , right-click your WD Passport, and select Update driver > Search automatically for drivers .
If that fails, select , unplug the drive, and plug it back in to force a fresh reinstall. Essential Software & Firmware
Ningbo Alctron Electronics Technology Co., Ltd
Add: No.76, San Cheng Road, Xiu Feng Industry Area,Gaoqiao Town, Ningbo China.
E-mail: sales@alctron-audio.com
Tel: +86 574 88011699
Fax:+86 574 87157176
Post code: 315191
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