: Reviewers from Springer note that the book fills a significant void in the literature by moving away from "what is Knowledge Management (KM)" to "how do we actually do it".
“Knowledge management case studies are important because organizations share their success stories and failures. One can learn good strategies the company used to achieve their goal because they first demonstrate how the company used to be and the strategies...” Spiceworks Community · 10 years ago
: While many KM initiatives fail by focusing strictly on technology, Jennex’s collection emphasizes that people management and organizational culture are the true drivers of success. Core Themes Explored in the Cases