Best Buy has evolved the traditional CIO role into a (CDTO) position to reflect a shift from "keeping the lights on" to driving customer growth [11, 19].
: Establishing a tech hub in Bangalore, India, to support worldwide engineering [11]. 3. The "Build vs. Buy" Shift best buy cio
: Leveraging AI to predict store needs based on local factors like neighborhood age [28]. Best Buy has evolved the traditional CIO role
: Moving away from a binary "build or buy" choice to using APIs and microservices [14, 21]. best buy cio
: Launching "Shop with Videos" content to guide the buying journey [12, 20].