: No alcohol is served on flights, reflecting the airline's Indonesian domestic roots. Food and beverage options are limited to basic, often sugary or salty snacks.
: Reviews frequently describe staff as "disrespectful" and "unhelpful," particularly when handling data security concerns or document requests for child passengers. Onboard Experience a a tempting trannysa a
: This is the airline's weakest point. Many customers report a "nightmare" refund process taking 30–90 working days. There are multiple reports of the airline removing cancelled bookings from accounts without issuing credits, leading to significant financial stress for travelers. : No alcohol is served on flights, reflecting